All our Branches have entrance doors that are suitable for wheelchair access and have push button door opening facilities.

Our Banking Halls have either tables or writing shelves at wheelchair height. All Branches are equipped with portable hearing loops.

Upon request, our Branch staff will always come round to the Banking Hall to assist any customer with their transactions.


Where possible, we follow the guidelines developed by the Web Accessibility Initiative (WAI) and the Royal National Institute for the Blind (RNIB).

Finding your way around

We have designed our website so it's easy for you to use the navigation and to find the information you need. If you get stuck, you'll find a site map and contact page on our site.

Even fully-sighted people can find reading text on a screen difficult, so we have chosen an easy-to-see font type, size and colour.

Adobe Acrobat is required to view and print PDF documents that appear on this website, we have published a link under all such documents for a free download.

If you use a screen reader

Not everyone uses a traditional browser, so we've designed our sites to work with screen readers. We use text in ALT tags to describe images. We don't use frames which are difficult for screen readers and special browsers to interpret.

Leaflets and Information

To request your annual account statement or any other Harpenden Building Society Literature in an alternative format please telephone 01582 765411

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