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Who We Are…

Find out who we are at Harpenden Building Society, including our values, our company promise and the solutions and support we provide for the community.

 

Who we are…

Harpenden Building Society provides competitive savings accounts and tailored mortgage lending solutions. Our unique approach and expertise make saving and borrowing easier, allowing brokers to place complex cases and helping savers’ money go further.

As a local mutual society, we put our people before profit, focusing on long-term value over short-term gains.

Big enough to compete, small enough to care

We’ve established a reputation as one of the UK’s top local building societies, having served our community for over 70 years. We’re proud of our achievements, but continue to evolve while always delivering the value, care and support our members deserve.

What Harpenden Building Society stands for

We’re striving to be the best local building society in the UK, and we’re on a mission to make the complex seem easy.

At Harpenden Building Society, we provide our local communities with a fast and convenient home for their money. We also help people across the country with diverse financial profiles and specialist property needs build, invest and live in their dream home.

Amid advancing technology, we remain committed to providing valuable human interactions, as we deliver savings and mortgage products through a uniquely personal, efficient and flexible service.

 Our values
  • Clarity is king: We know its importance. We keep things clear, simple and honest.
  • Care at our heart: We put people first, with empathy, respect and a willingness to help.
  • Ever dependable: We show up, follow through and make things happen, so people can trust and count on us, time and again.
  • Bigger than us: We’re all part of something much bigger than ourselves. We know it, and we act like it, putting people before profit to make a meaningful difference.
Our promise: bring financial confidence to the community

The Harpenden promise is to give confidence to our brokers (who help borrowers get the right mortgage for their property needs), savers (to support any financial ambitions, big or small) and colleagues (to thrive in their careers).

What does Harpenden Building Society do?

We’re a long-established and thriving local building society offering a wide range of competitive savings options for our members and tailored lending solutions for mortgage brokers seeking to support their clients with complex and diverse borrowing needs.

Our building society has branches in Hertfordshire and Bedfordshire, while our Head Office is based in the heart of Harpenden.

Working with mortgage brokers

For our mortgage offering, we work exclusively with intermediaries. Brokers come to us to solve complex borrowing needs and for flexible lending solutions that help people across the country get their ideal property.  

Our mortgage lending experts individually assess each borrower’s financial situation, underwriting suitable and affordable terms and easing the stress involved in the process.

Helping savers reach their financial goals

From instant access and ISAs to business savings and accounts for young people, Harpenden has options for savers of all types and ages.

As a mutual building society without shareholder pressures, we’re able to provide savings accounts that are easy to open and boast competitive interest rates.

Nurturing and rewarding talent

Our success is down to our people, and we seek to attract the right talent and offer our employees opportunities to grow and realise their potential.

We believe Harpenden Building Society is a great place to work – as do you! Yes, we were deemed a ‘Very Good’ place to work in the 2025 Best Companies survey, while being featured in its list of the Top 50 Best Places to Work For in the UK, amongst other great recognitions.

This makes us extremely proud, but we’re not stopping there. We strive for excellence in everything we do, so we’re always looking for talented individuals who truly care about helping people’s financial futures to join our team.

This will all help us to be one of the UK’s top building societies!

Products always clear. Customer service always helpful and understandable.

Tony

June 2026

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I would like to express how extremely helpful the staff members were on the telephone when dealing with Cash ISA questions, namely Jane, Laura and Catherine. They were all very knowledgeable with an excellent manner, and a credit to Harpenden Building Society which I highly recommend.

Jacqueline

February 2026

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