Flower   Blackberrypage 0001

Broker at HART – The HART Promise

At Harpenden Building Society, brokers are at the HART of what we do.

FOR INTERMEDIARY/PROFESSIONAL ADVISORS ONLY. NOT FOR CONSUMER USE. IF YOU ARE A CONSUMER, RETURN TO OUR HOMEPAGE

Our HART Promises

BlackberryRemind

We’ll remind you of every upcoming product renewal

BlackberrySwitch

We’ll support product switches up to 3 months before maturity

BlackberryNotice

We’ll always give you 48 hours’ notice on pricing changes

BlackberryMerit

We’ll assess every case fairly and on its individual merits

BlackberryTalk

We’ll make it easy to talk to the people making the decisions

Broker at HART

At Harpenden Building Society, brokers are at the HART of what we do.
The hart (more commonly called a stag) in our logo is central to who we are at Harpenden Building Society. You’ll find a hart in the Hertfordshire coat of arms, as well as perched on the top of the Harpenden town sign – it’s embedded into everything that we do as a Society.
It also represents our best qualities as a mortgage provider: the strength in what we offer, our wisdom which has been built up over 70 years of experience, as well as the confidence that our brokers have in us.
We value the dedication and expertise you bring to every case, and we want to support you in every way we can.
This is why we’ve introduced our HART Promises, so that you know that we’re committed to giving you confidence and excellent service every time.

Our HART Promises

Here’s a little bit more information about each of our promises.

With four months’ advance notice of upcoming maturities, you’ll have the time and insight to reconnect with clients, review their circumstances, and explore the right options before their existing deal comes to an end. Giving you the confidence to plan ahead.

Key Resources for Intermediaries

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Contact the Team

Our team is on hand whenever you need us. Ready with clear answers and practical support for every scenario.

Get In Touch
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Forms & Documents

Access key forms and useful documents to manage your journey and to support you and your clients smoothly. 

Find Out More
Submit a case

Submit a Case

You can submit a full mortgage application, along with any supporting documents through our Broker Portal.

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