We’re currently experiencing an issue with our Two-Factor Authentication (2FA) system, which may prevent some customers from accessing their online accounts.
Our technical team is actively reviewing the issue, and we’re working to resolve it as quickly as possible.
We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work to restore full access.
Update: 12:35pm, Thursday 25th September: This issue has now been fully resolved.