Some help and guidance for our Mortgage & Savings Members

What matters to us most is you, our members. Our members are at the heart of everything we do, therefore, helping you keep your money safe, and protecting you from scams and fraudulent activity is of utmost important to us. No matter what happens, we’ll never call, text or email you asking you to move your money to another account or for your Savings Account details.  

For Savers- Don’t forget you can always access your money through our Harpenden Online (If applicable to your account)– it’s easy, safe and secure. For more information about our savings, including our latest rates and useful documents on how to manage your savings accounts, visit our Savings section.

For Borrowers- If you are currently lending with us or are interesting in taking a mortgage, please visit our Mortgages section which will provide you with all the necessary information.

Contacting us

If you have any questions or problems that you would like to discuss with us, please do contact a member of our team on one of the following numbers:

Mortgages: 01582 463133

Savings: 01582 765411


For General FAQ’S for savers and borrowers, please visit our dedicated FAQ’s page.

Our Branches & Head Office

All four of our branches; HarpendenRadlettTring  and Leighton Buzzard currently have the opening hours displayed on their individual pages.

Our Head Office is open and operating from 9am - 5pm from Monday to Friday.

Protection from fraud

We are committed to helping people towards a safe and secure financial future. One important part of this is helping you stay safe against fraud. Visit our dedicated protection from common fraud page

Sign up to our emails and magazines

If you'd like to find out about our latest news, products and services, sign up to our emails and magazines. We won't bombard you with emails and we'll always treat your personal details with care.

Your privacy is important to us and we'll ensure that your details are accurate and kept up-to-date. View our Privacy Page.

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