Contact our Mortgage team: 01582 463 133

Our Privacy Notice

This privacy notice describes how Harpenden Building Society (the Society, we) will deal with your personal information. Your personal information is information about you or from which you can be identified.  Under UK data protection law we are considered as the Data Controller of your personal information, because when you deal with us we decide how and why it is processed.

The term ‘processing’ means everything we do with your personal information from its collection, right through to its destruction or deletion when we no longer need it.  This includes for instance, collecting it from you, or obtaining it from other organisations, using, sharing, storing, retaining, deleting, destroying, and transferring it to third parties, possibly overseas. We explain in this privacy notice how and why we process your personal information in this way, and how we protect it.

We have a separate privacy notice for children that provides this information in a more child-friendly way.

This privacy notice may be updated from time to time so please check for updates on this website to make sure you are aware of how we currently process your personal information.

If you have any questions about how the Society processes your personal information, or wish to make a complaint about this, please email the Society’s Data Protection Officer at privacy@harpendenbs.co.uk or phone on 01582 765411, or write to:

The Data Protection Officer
Harpenden Building Society
Mardall House
9-11 Vaughan Road
Harpenden
Hertfordshire
AL5 4HU

If you are not satisfied with the handling of any complaint by the Society, you can also make a complaint to the Information Commissioner’s Office at: ico.org.uk.

  • Privacy Notice

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