Vacancies | Harpenden Building Society

Careers

At Harpenden Building Society we recognise that our people are our greatest asset. We put people first and keep their best interests at heart. We were founded in 1953, to help local people buy their own homes. Today, we are still growing...thriving and protecting the interests of our members.

We're honoured to have been recognised for our hard work by winning the 'Best Local Building Society' award at the What Mortgage Awards for five consecutive years. This is all down to our people, we believe we are a great place to work. We're always evolving and developing as a business and therefore offering a range of exciting career opportunities for people in our branches and at head office in Harpenden. We look to attract talented people and provide them with opportunities to grow and realise their potential.

If you would like to become part of our team, view our vacancies below.

We currently have the vacancy for the below role. To apply for any of our vacancies, please send your CV to recruitment@harpendenbs.co.uk

If you need more details about any of our role/s, please speak to our People Advisor on 01582 765 411.

Current roles

Head of Distribution and Marketing

Role
Job Title	Head of Distribution and Marketing
Department	Commercial
Reporting to	Director of Customer Operations
Location	Head Office, Harpenden (Home working initially, with ongoing remote working)
Overview	Salary: £Competitive + great benefits Job Type: Full-time, Monday – Friday 37.5 hours per week Reporting to the Director of Customer Operations, you will head up the Society’s sales, marketing and product functions and you will be responsible for achieving the mortgage and savings growth targets as well as leading on the development of the Society’s brand and customer engagement. Skills, knowledge and experience: Previous experience of working in financial services marketing and working in a regulated environment Proven track record of success in a senior sales and marketing role A Mortgage lending background, ideally with experience of the full mortgage lending lifestyle Demonstrable end to end product development marketing and sales skills, including assessment of channels, audience and spend and experience of designing mortgage and savings products Digital and online marketing ability Strategic intermediary panel development People management skills and leadership experience To be passionate about what you do, and are not afraid to challenge the norm Ability to communicate effectively both verbally and in writing (including good presentation skills), with excellent attention to detail Ability to build good working relationships with Stakeholders at all levels internally/externally Knowledge, understanding and application of FCA regulations desirable Organised, with the ability to prioritise and react positively to change Good critical thinking skills Benefits of working for us are: 23 days holiday, increasing by 1 day annually up to maximum 28 days per year with service, plus bank holidays Buying and selling of holiday scheme (up to 5 days) per year Discretionary performance related Bonus Scheme Enhanced 10% employer pension contribution (auto-enrolment after 3 months) Health cash plan Employee Assistance Programme Group Income Protection Life Insurance BUPA (single cover) on completion of probation Health cash plan (inc. dental, optical, physio) on completion of probation period If you feel you have the experience, knowledge and skills we are looking for and this sounds like your perfect job, get in touch; we look forward to hearing from you. We regret that we can only accept applications from persons authorised to work within the UK. By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Senior Finance Manager

Role
Job Title	Senior Finance Manager
Department	Finance
	Permanent (Contractors will be considered for 4 – 6 month contracts) Full time (Monday – Friday 37.5 hours per week)
Location	Head Office, Harpenden. Home working initially
Role	Salary: Competitive and benefits;, depending on experience Reports to: Finance Director Management of: Financial Accountant / Financial Administrator Purpose The Finance Department at the Harpenden Building Society has responsibility for recording, controlling and reporting all cash flows within the Society as well as the management and financial accounting functions of the Society. In addition, the role also has responsibility for a broad range of financial activities, including statutory & regulatory reporting, tax reporting, budget and forecasting, payroll, fixed asset control and reporting to the business and Board of the Society as appropriate. This challenging role will work closely with the Finance Director and will, on a day to day basis, manage the Finance team. General responsibilities • Responsibility for the review and submission of monthly management accounts • Responsibility for preparation of statutory accounts including supporting schedules • Approval of financial returns • Modelling impact of ICAAP Pillar 2b “stressed conditions” on financial forecasts • Monitoring of financial limits and thresholds • Production of financial information for board and committee reporting • Oversight of all financial management information reporting within the Society • Ownership of annual budget cycle • Ownership of financial forecasting • Responsible for maintenance and upgrade testing of all finance systems Qualifications, Skills and Experience Essential • experience operating within the Financial Services Sector • qualified Accountant with significant post qualification experience • ability to demonstrate leadership through their actions and is a self-starter who can demonstrate the ability to take ownership and successfully deliver projects and initiatives • demonstrable first-hand experience of managing teams • Strong analytical skills and self-motivation are key requirements Beneficial Experience operating within a Building Society or retail lending business would be advantageous. As would exposure to “back office” treasury functions. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: • 23 days holiday, rising to max 27 days • Enhanced 10% employer pension contribution (auto-enrolment after 3 months) • Health cash plan (on completion of probation) • Group Income Protection • Life Insurance, up to 3 times annual salary If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Treasury Analyst

Role
Job Title	Treasury Analyst
Department	Finance
	Permanent (Contractors will be considered for 4 – 6 month contracts) Full time (Monday – Friday 37.5 hours per week)
Location	Head Office, Harpenden. Home working initially
Role	Salary: Competitive and benefits;, depending on experience Responsibilities (not unlimited to) Responsible for Treasury deal execution, balance sheet management (ALM – Asset, Liability) and data monitoring of liquidity and capital to inform management decisions. Able to prepare Treasury packs giving information on maturities and metric positions, including overall liquidity rule (OLAR) and liquidity coverage ratio (LCR) to plan for weekly Treasury activity Able to execute Treasury deals, in conjunction with brokers and on instructions of management Analysing, monitoring and reporting on key Balance Sheet exposures in accordance with the risk mandates and policies Contributing to Internal Capital/Liquidity Adequacy Assessment Process (ICAAP/ILAAP) and Recovery Plan (RP) compilation and operate and rerun stress scenario models Producing Management Information including assisting with committee reports to the Assets Liability Committee (ALCO) Ensuring that the Society’s exposure to counterparty risks are managed in line with the Society’s risk appetite This list is not exhaustive Qualifications, Skills and Experience Essential Asset & liability management Retail funding experience Attention to detail, deadline driven, strong reconciliation and analytical capabilities Strong numerical, reasoning and problem-solving skills. Effective Communicator verbal and non-verbal, at all levels with internal & external stakeholders Beneficial Experience working in a lending business, building society or bank (UK domestic market) Treasury Management System (TMS) experience The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, rising to max 27 days Enhanced 10% employer pension contribution (auto-enrolment after 3 months) Health cash plan (on completion of probation) Group Income Protection Life Insurance, up to 3 times annual salary If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Mortgage Post-Completion Team Leader

Role
Job Title	Mortgage Post-Completion Team Leader
Department	Mortgage Team
	Full time (Monday – Friday 37.5 hours per week)
Location	Head Office, Harpenden. Home working initially
Role	Salary: £25,000 p.a – 30,000p.a + Benefits We are hiring! We are seeking an experienced Post-Completion Mortgage Team Leader to provide integral functional support to a very busy team of Post-Mortgage Completion Administrators. You will be dealing with loan completions and servicing, including but not limited to Post-Contract Variations, Arrears, Collections and Forbearance. Successful candidate will: Provide the Lead and support a team of Mortgage Administrators to deliver the highest level of customer service to our customers whilst ensuring regulatory expectations (including TCF an MCOBS) are adhered to. Complete Post completion administration to include Retentions, Redemptions, Payments, Deeds, Further Advances, Funds release preparation, Post-Contract variations and Statement production ensuring all stages are processed in a timely and efficient manner. Provide a proactive, fast and efficient mortgage processing service at all times in accordance with the Society’s SLAs, Policies and Procedures. Liaise with internal and external stakeholders, including customers, brokers and solicitors, by phone, email or in writing. Qualifications, Skills and Experience CeMAP or a willingness to study for the qualification. (Desirable) Previous experience working in Post mortgage completion is essential Demonstrable ability to lead a team An understanding of Mortgage lending regulation and the Mortgage lifecycle. Working knowledge of Mortgage related processing systems Excellent levels of numeracy and literacy with the ability to analyse and interpret data. Excellent communication, relationship and negotiation skills. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday (pro-rata) Enhanced 10% employer pension contribution (auto-enrolment after 3 months) Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan on completion of probation (including employee assistance helpline) If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Society Secretary

Role
Job Title	Society Secretary
	Full time (Monday – Friday 37.5 hours per week)
Salary	£Competitive + Bonus + benefits
Location	Head Office, Harpenden. Home working currently
Role	We have an exciting opportunity for a Society Secretary to join Harpenden Building Society at our Head Office. Providing company secretarial support to the Board and its committees, and attending to all SMCR external activities Here are some of the responsibilities you can expect to be involved in: Governance: Support and provide governance advice to the Society Chair in ensuring the Board and its committees function efficiently and effectively Organise Board and Board committee meetings, and AGM. Including o preparing agendas, issuing meeting papers and taking minutes o maintaining work programmes/business calendars o ensuring decisions made and actions required are communicated to the relevant people o dealing with pre- and post-meeting administration o fulfilling statutory, regulatory and Society notification/record keeping requirements Maintain Board and Board committees’ terms of reference, making recommendations for amendment as required to reflect changes in the Society’s governance structure and the regulatory/legislative environment. Maintain the register of Board Members’ interests and conflicts Issue Notices of Meetings, in compliance with current legislation and the Society’s Rules and implement changes to the Society’s Memorandum and Rules Draft the corporate governance section of the Report and Accounts Support the Society Chair and Senior Independent Director in carrying out: o annual effectiveness reviews for the Board and Board committees o recruitment and selection processes for Non-Executive Directors Support the Society Chair in planning and delivering induction programmes for Directors SMCR: Attend to all SMCR external activities relating to PRA/FCA records and reporting, including: o maintaining and reviewing the management responsibilities map o attending to new and changes to existing SMF and certified persons applications via the FCA Connect system o chairing the monthly SMCR forum o providing bi-annual status reports to the Nominations Committee and/or the Board o reviewing and updating the SMCR policy. People Management Supervise and manage the Assistant Society Secretary in the discharge of legal and corporate governance responsibilities Carry out 1-2-1s, half year and annual appraisals Manage any sickness / absence / performance requirements What you will need: Strong company secretarial experience in a financial services business or other regulated environment Solid understanding of the financial services industry and/or other regulatory environments Broad knowledge and experience of corporate governance Ability to build strong relationships across the Board, Leadership Team and the wider business Comfortable managing and operating document control software Exceptional organisation and time management skills required Ability to work independently, meet tight deadlines and effect strong and timely communications skills is essential Knowledge and operation of the Senior Management and Certification Regime (SM&CR) requirements and the FCA Connect system is essential Knowledge, understanding and implementation of regulations relating to anti-money laundering, financial crime and anti-bribery and corruption A foundation degree or degree in a relevant subject such as business management, law and/ or accountancy is desirable ICSA Corporate Governance Certificate/qualification is desirable (training may be provided) At Harpenden Building Society, we believe in helping people towards a safe and secure financial future. We understand what is important to our customers, whether their intention may be for buying a new home, investing in their retirement or saving towards their children’s future. We’re proud to be a small independent Mutual Society. Our Corporate Social Responsibility Programme ensures we respond to communities in ways that matter to them most. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, increasing up to 27 days per year Enhanced 10% employer pension contribution (auto-enrolment after 3 months) Group Income Protection Life Insurance, up to 3 times annual salary Employee Assistance Programme Bonus scheme Health Cash plan on completion of probation (including employee assistance helpline - dental, physio, optical) If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Mortgage Administrator (Post completion)

Role
Job Title	Mortgage Administrator (Post completion)
Department	Mortgage Operations Team
	Full time (Monday – Friday 37.5 hours per week). Fixed term contract (maternity cover 12 months)
Location	Head Office, Harpenden.
Role	Salary: depending on experience We are looking for someone who has experience in post completion mortgage loan servicing to join our award winning mortgage team for a 12 month FTC. Successful candidate will: Provide a fast and efficient mortgage processing service for our customers in accordance with the Society’s Lending Policy and Procedures Provide administrative support to include, data inputting and processing. Arrears and forbearance administration through to Possession including all regulatory requirements. Post completion administration to include redemptions, payments, deeds, further advances; funds release preparation and statement production ensuring all stages are completed in a timely and efficient manner Customer Service – liaison with stakeholders, including customers, brokers and solicitors, by phone, email or in writing. Review and update policy and procedure documents as required Qualifications, Skills and Experience CeMAP qualification is desirable or a willingness to study for the qualification. A working knowledge of mortgage related processing systems An understanding of mortgage lending regulations and the mortgage lifecycle. Great customer service and communication skills Excellent levels of numeracy and literacy Highly organised, disciplined and responsive with meticulous attention to detail At Harpenden Building Society, we believe in helping people towards a safe and secure financial future. We understand what is important to our customers, whether their intention may be for buying a new home, investing in their retirement or saving towards their children’s future. We’re proud to be a small independent Mutual Society. Our Corporate Social Responsibility Programme ensures we respond to communities in ways that matter to them most. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday (pro-rata) Enhanced 10% employer pension contribution Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan - including dental, optical, physio. Employee Assistance Programme If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Please note any offer of employment is subject to satisfactory pre-employment screening checks. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

HR Administrator

Role
Job Title	HR Administrator
Department	People Team
	Full time (Monday – Friday 37.5 hours per week).
Location	Head Office, Harpenden. Currently working from home.
Role	Salary: £Competitive + Bonus + benefits We have an exciting opportunity for a HR Administrator to join Harpenden Building Society at our Head Office. Role Summary We are looking for someone to provide HR administrative support to two colleagues during a very busy year for the HR Team. Key Accountabilities This role covers all essential employee life cycle administration, including; processing new starters, drafting employment contracts, inductions and leavers. Assisting in the recruitment process, liaising with agencies, setting up interviews and issuing relevant documentation in accordance with HR legislation. Updating and maintaining our HR system and files including absence, sickness, holidays, maternity, paternity etc. Producing reports and interpreting figures. Support with benefits & SMCR administration and training coordination. What you'll need to succeed At least 2 years' experience within a HR environment with a particular focus on administration CIPD qualified or working towards this would be an advantage Knowledge and understanding of the recruitment process Familiar with policies and procedures of onboarding, inductions and maternity leave Experience of all MS Office packages in particular Word, Outlook, Excel and Teams. Strong communication skills with excellent customer focus Great attention to detail, and excellent organisation, and prioritisation abilities. Analytical and reporting skills with experience of following processes and workflows At Harpenden Building Society, we believe in helping people towards a safe and secure financial future. We understand what is important to our customers, whether their intention may be for buying a new home, investing in their retirement or saving towards their children’s future. We’re proud to be a small independent Mutual Society. Our Corporate Social Responsibility Programme ensures we respond to communities in ways that matter to them most. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, increasing up to 27 days per year Enhanced 10% employer pension contribution Bonus scheme Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan - including dental, optical, physio. Employee Assistance Programme If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Please note any offer of employment is subject to satisfactory pre-employment screening checks. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here