Vacancies | Harpenden Building Society

Careers

At Harpenden Building Society we recognise that our people are our greatest asset. We put people first and keep their best interests at heart. We were founded in 1953, to help local people buy their own homes. Today, we are still growing...thriving and protecting the interests of our members.

We're honoured to have been recognised for our hard work by winning the 'Best Local Building Society' award at the What Mortgage Awards for five consecutive years. This is all down to our people, we believe we are a great place to work. We're always evolving and developing as a business and therefore offering a range of exciting career opportunities for people in our branches and at head office in Harpenden. We look to attract talented people and provide them with opportunities to grow and realise their potential.

If you would like to become part of our team, view our vacancies below.

We currently have the vacancy for the below role. To apply for any of our vacancies, please send your CV to recruitment@harpendenbs.co.uk

If you need more details about any of our role/s, please speak to our People Advisor on 01582 765 411.

Current roles

Finance Manager

Role
Job Title	Finance Manager
Department	Finance
	Full time (Monday – Friday 37.5 hours per week).
Location	Head Office, Harpenden. Currently working from home.
Role	Management of: Financial Accountant / Financial Administrator Salary: Competitive, depending on experience + Benefits We are hiring! We are looking for an experienced Finance Manager to join our award winning, independent lending and retail saving Society. This challenging role will work closely with the Finance Director and will, on a day-to-day basis, manage the team. Purpose The Finance department has responsibility for recording, controlling and reporting all cash flows within the Society as well as the management and financial accounting functions of the Society. The role has responsibility for a broad range of financial activities, including statutory & regulatory reporting, tax reporting, budget and forecasting, payroll, fixed asset control and reporting to the business and Board of the Society as appropriate. General responsibilities Responsibility for the review and submission of monthly management accounts Responsibility for preparation of statutory accounts including supporting schedules Approval of financial returns Monitoring of financial limits and thresholds Production of financial information for board and committee reporting Oversight of all financial management information reporting within the Society Ownership of annual budget cycle Ownership of financial forecasting Responsible for maintenance and upgrade testing of all finance systems Ensuring all activities meet and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies and general duty of care Protecting the culture and standards of the Society in respect of its dealing with staff, members and external relationships Qualifications, Skills and Experience Experience operating within the Financial Services Sector is essential, preferably within Retail Banking Qualified Accountant with significant post qualification experience Ability to demonstrate leadership through their actions, taking ownership and successfully delivering projects and initiatives Line/team management experience is essential Strong analytical skills and self-motivation will be key requirements Experience operating within a Building Society or retail lending business would be advantageous as would exposure to ‘back office’ treasury functions At Harpenden Building Society, we believe in helping people towards a safe and secure financial future. We understand what is important to our customers, whether their intention may be for buying a new home, investing in their retirement or saving towards their children’s future. We’re proud to be a small independent Mutual Society. Our Corporate Social Responsibility Programme ensures we respond to communities in ways that matter to them most. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, increasing up to 27 days per year Enhanced 10% employer pension contribution Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan - including dental, optical, physio. If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Please note any offer of employment is subject to satisfactory pre-employment screening checks. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Mortgage Administrator (Pre- completion)

Role
Job Title	Mortgage Administrator (Pre- completion)
Department	Mortgage Operations
	Full time (Monday – Friday 37.5 hours per week).
Location	Head Office, Harpenden. Currently working from home.
Role	Salary: Competitive, depending on experience + Benefits We are hiring! We are looking for someone who has experience in pre-completion Mortgage Loan Servicing to join our award-winning Mortgage Team. Successful candidate will: Provide a fast and efficient mortgage processing service for our customers in accordance with the Society’s Lending Policy and Procedures Provide administrative support to include, data inputting; processing mortgage application; arrears and forbearance through to possession; gathering of customer information; setting up customer files and ensuring data is inputted regularly and kept up to date. Post completion administration support where required redemptions, payments, deeds, further advances; funds release preparation and statement production ensuring all stages are completed in a timely and efficient manner Review and update policy and procedure documents as required Qualifications, Skills and Experience CeMAP qualification is desirable or a willingness to study for the qualification A working knowledge of mortgage related processing systems An understanding of mortgage lending regulations and the mortgage lifecycle Great customer service and communication skills Highly organised, disciplined and responsive with meticulous attention to detail The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, increasing up to 27 days per year Enhanced 10% employer pension contribution Employee Assistance Programme Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan - including dental, optical, physio. If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Please note any offer of employment is subject to satisfactory pre-employment screening checks. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Marketing Assistant

Role
Job Title	Marketing Assistant
Department	Marketing
	Full time (Monday – Friday 37.5 hours per week).
Location	Head Office, Harpenden. Currently working from home.
Role	Salary: Competitive, depending on experience + Benefits We have an exciting opportunity for a Marketing Assistant to join Harpenden Building Society at our Head Office. Role Summary The role will be a valuable member of the Society’s marketing function, take ownership of activity and provide support to the Marketing Manager. Role involves both B2B (acquisition, lead generation and working alongside the Sales team) and B2C (retention of members, savings operations and branches) Key Accountabilities • Assisting the marketing plan delivery for B2B/B2C channels and activity • B2B activity can include creating and writing online content, preparing sales presentations, working with networks and clubs, advertising/collateral design and social media content/delivery • Work alongside Marketing Manager and creative agency in creation, updating and management of all B2B and B2C promotional material and collateral • Assist with management of Financial Promotions register and procedure • Assist with launch and ongoing management of social media channels, primarily Twitter and LinkedIn. Involving content creation, delivery, engagement tracking and reporting • Assist with management of Society website, adding and editing content and working with web developer • Working alongside the Sales and Mortgage Operations teams to create and produce engaging B2B case studies, content for online and print delivery • Support the Marketing delivery of all PR/thought leadership content, working alongside PR agency. Including B2B/B2C and Community/Charity • Plan and prepare for marketing and sales attendance at all B2B events, including organisation, bookings and preparation of promotional materials • Support the department when needed with any of; campaign delivery, reporting, customer research, video production/photography, data analysis, surveys and promotional opportunities What you'll need to succeed • A marketing, or marketing-based degree or a Chartered Institute of Marketing qualification • Previous experience of working in financial services is not essential • Experience of working in a B2B and/or B2C marketing role • Working knowledge of email marketing platforms, Twitter, LinkedIn and google analytics • Knowledge of managing and editing a website and SEO an advantage (WordPress an advantage but not essential) • Experience of working with agencies an advantage but not essential • Good knowledge of Microsoft Office package • Good communication and written skills • Ability to build relationships with other departments • Good project and time management skills The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, increasing up to 27 days per year Enhanced 10% employer pension contribution Employee Assistance Programme Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan - including dental, optical, physio. If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Please note any offer of employment is subject to satisfactory pre-employment screening checks. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here

Senior Mortgage Administrator – Post Completion

Role
Job Title	Senior Mortgage Administrator – Post Completion
Department	Mortgage Operations
	Full time (Monday – Friday 37.5 hours per week).
Location	Head Office, Harpenden. Currently working from home. TBD
Role	Salary: Competitive + bonus + Benefits We have an exciting opportunity for a Senior Mortgage Administrator to join Harpenden Building Society at our Head Office. Role Summary Mortgage loan servicing to include Arrears and Forbearance, delivering the highest level of customer service to our customers. Key Accountabilities Provide fast and efficient mortgage processing service at all times in accordance with the Society’s Lending Policy and Procedures. Pre-completion administrative support where required to include data input and processing. Arrears & Forbearance administration through to Possession including all regulatory requirements. Post completion administration to include Redemptions, Payments, Deeds, Further Advances, Funds release preparation and Statement production ensuring all stages are processed in a timely and efficient manner. Customer service – liaison with internal and external stakeholders, including customers, brokers and solicitors, by phone, email or in writing. Input into MI, Reporting, Board and Committee requirements. Review and update policy and procedure documents as applicable Any other related duties as directed by the Management team. Training and development to be maintained and updated accordingly. Adhere to all Regulatory/Statutory Responsibilities What you'll need to succeed CeMap qualification is desirable or a willingness to study for the qualification A sound working knowledge of mortgage related processing systems Must have Post-completion Mortgage experience A confident decision maker Can analyse and interpret data Excellent communication, relationship and negotiation skills Capable of thinking ‘outside of the box’ At Harpenden Building Society, we believe in helping people towards a safe and secure financial future. We understand what is important to our customers, whether their intention may be for buying a new home, investing in their retirement or saving towards their children’s future. We’re proud to be a small independent Mutual Society. Our Corporate Social Responsibility Programme ensures we respond to communities in ways that matter to them most. The benefits of working for us The salary is dependent upon your experience, qualifications or training and we can offer you: 23 days holiday, increasing up to 27 days per year Enhanced 10% employer pension contribution Employee Assistance Programme Group Income Protection Life Insurance, up to 3 times annual salary Health Cash plan - including dental, optical, physio. If you feel you have the experience, knowledge and skills we are looking for, get in touch; we look forward to hearing from you. Harpenden Building Society is a member of the Building Societies Association. Authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and PRA. You will be required to undergo pre-employment reference checks including but not limited to a UK Credit check and you must be eligible to work in the UK. Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 10 days we’re sorry you have not been successful this time. We reserve the right to close this vacancy early should we receive sufficient applications. We regret that we can only accept applications from persons authorised to work within the UK By applying for this role, you consent to the submission of your details for this purpose only. Further information can be found in the Privacy Notice www.Harpendenbs.co.uk Please note any offer of employment is subject to satisfactory pre-employment screening checks. Harpenden Building Society has a duty to ensure that job applicants are not subject to discrimination on the grounds of sex, marital status, civil partnership status, trans-gender status, pregnancy, sexual orientation, race, religion or belief, disability and age.
Job description	Download the job description here