June 28th, 2023: Harpenden Building Society has won the ‘Best Local Building Society’ category at the prestigious What Mortgage Awards for a 9th consecutive year.
During what has proven to be a positive twelve months for the Society, Harpenden has worked tirelessly to serve its communities and members, providing continued support and comfort during these challenging financial times. The Society has created a platform for sustainable growth, and we aim to build on that momentum to support more savers and borrowers in the future.
As a specialist lender, our products and services have remained relevant, not only locally, but also with our network of brokers and customers across the country. Our reputation for a personal, common-sense approach using good judgement and sound lending practice when assessing mortgage applications remains a constant feature in the way our team conducts its business. Our experts are experienced at finding solutions to complex lending scenarios, all factors which have led to this ongoing awards success.
Harpenden’s range of mortgage products provides options for residential and large loans and our specialist product range also supports lending for second homes, holiday-let and buy-to-let.
Richard Doe, Chief Executive at Harpenden Building Society said: “We are delighted that for the 9th year in a row we have won this award. Being recognised for the levels of our service to our customers and the quality of our products is something we are extremely proud of, and we strive to keep continuing to improve. This year we have worked hard to improve our service proposition to mortgage intermediaries to make us easier and quicker to deal with, and we are receiving great feedback on the changes we have made. Being highly commended in the Best Building Society Customer Service award is also really pleasing as well and a reflection of the hard work and dedication from our employees to keep delivering high quality service to our customers.”
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View the full winners list for the What Mortgage Awards 2023