Community

Important notice: On Tuesday 14th October our staff will be on company training, therefore all our branches will close at 12:30pm. Phone lines will close from 1:30pm. Any payment requests received after 12:30pm on Tuesday 14th October will be processed on Wednesday 15th October. Any payments received after 12pm on Tuesday 14th October will be […]

We’re currently experiencing an issue with our Two-Factor Authentication (2FA) system, which may prevent some customers from accessing their online accounts. Our technical team is actively reviewing the issue, and we’re working to resolve it as quickly as possible. We sincerely apologise for any inconvenience this may cause and appreciate your patience while we work […]

UK Savings Week 2025 UK Savings Week is all about getting people to think about savings, whether they’re frequent savers or first-timers. Even for those who are unable to save at the moment, UK Savings Week encourages us to take a closer look at our finances and understand what we’re seeing. This week, we urge […]

What are the main types of savings accounts? With so many different types of savings accounts out there, it can be quite daunting to make sure you’re picking the right one. Here are some of the main types of savings accounts to help keep you informed. Easy Access Accounts: Also known as instant savings accounts, […]

Support Resources With the cost-of-living crisis affecting us all, it is alright if you are not currently in the position to save. If you need help in managing your money, here are some organisations that are ready to offer you expert and impartial advice, as well as resources. Money Helper – Free and impartial money […]

Savings. They’re what you make of them. Whether your savings are a safety net for sudden emergencies, or a launchpad to your next business venture. A ‘just in case’ account or a ‘brand new car’ account. Savings are what you make of them. So how do we make sure we’re saving in the best way […]

How much should I be saving? There is no ‘correct’ amount of money that you should be saving, it is all dependant on what works for you. Some people take money out for their savings as soon as they are paid, while others may put away what is left after their spending. A budgeting tool […]

We know that alongside savings comes some unfamiliar terms and confusing words. So, we’ve put together a short list of some of the most common savings terms and what they mean. It’s by no means an exhaustive list, but it should help you get started on your savings journey. What does paying interest mean? – […]

We will be completing an upgrade to our Harpenden Online and Loans Origination platform on Thursday 28th August between 5:30pm – 8pm – so this service will be unavailable during this time. We apologise for any inconvenience this may cause and normal service will resume after 8pm. We thank you for your patience during this […]

We consider many factors when reviewing the pricing of our savings accounts which includes the monitoring of market conditions whilst ensuring we provide our customers with fair value on their savings. We are letting you know we will be reducing the interest rates on our variable rate savings accounts. Please note we will soon be […]