Fourth time winners of the What Mortgage ‘Best Local Building Society Award’

Harpenden Building Society was delighted to once again, receive recognition for delivering the best possible service to mortgage customers and intermediaries.

Ken Hale, Head of Lending, said: “Securing this customer and broker nominated award for the fourth consecutive year is an outstanding achievement. We would like to thank everyone who voted for us. This level of recognition really does make our staff feel appreciated. The award also highlights that the customer and broker experience is clearly a priority for the Society.”

“Whilst we’re looking to evolve our digital offering as we move into 2019, we’re keen to maintain our traditional approach to customer service, which has been highly regarded since the Society was established in 1953. This level of service remains to be one of our key differentiators at the present time.”

David Jervis, Interim CEO at the Society, said: “This is an excellent achievement and recognises the significant effort that our staff put into providing high quality service and innovative lending solutions.”

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